phky is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the rights you have as a phky player in the Philippines.
This Privacy Policy ("Policy") describes how phky ("phky," "we," "us," or "our"), the operator of the online gaming platform at https://phky.bio, collects, uses, processes, stores, and discloses personal information about individuals ("you," "Player," or "User") who access or use the phky platform and services.
phky respects the privacy of all players and is committed to handling personal data responsibly and in accordance with the Republic Act No. 10173 — Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, the issuances of the National Privacy Commission (NPC) of the Philippines, and applicable PAGCOR regulatory requirements.
By registering an account on phky or otherwise providing your personal information to us, you acknowledge that you have read and understood this Policy, and you consent to the collection and processing of your personal data as described herein. If you do not consent, please do not register or use the phky platform.
For the purposes of the Data Privacy Act of 2012, phky is the personal information controller in respect of data collected through the phky platform. All queries, requests, and complaints relating to the processing of personal data should be directed to phky's designated Data Protection Officer (DPO), whose contact details are provided in Section 14 of this Policy.
phky collects the following categories of personal data in connection with the operation of its platform:
phky collects personal data through the following means:
phky processes personal data for specific, declared, and legitimate purposes. The following table summarises phky's processing activities and their legal basis under the Data Privacy Act:
| Purpose | Legal Basis |
|---|---|
| Account registration, maintenance, and authentication | Performance of contract; Legal obligation |
| Age and identity verification (KYC) | Legal obligation (PAGCOR / AML Act) |
| Processing deposits and withdrawals | Performance of contract |
| Anti-money laundering (AML) monitoring | Legal obligation (RA 9160 as amended) |
| Fraud detection and account security | Legitimate interest; Legal obligation |
| Responsible gaming tool management | Legal obligation; Legitimate interest |
| Customer support and complaint handling | Performance of contract; Legitimate interest |
| Bonus and promotional administration | Performance of contract; Consent |
| Platform analytics and improvement | Legitimate interest |
| Marketing communications (opt-in only) | Consent |
phky does not sell or rent personal data to third parties. phky may share your personal data with the following categories of recipients strictly on a need-to-know basis and subject to appropriate data processing agreements:
All third-party processors engaged by phky are contractually bound to process personal data only as instructed by phky, to maintain appropriate security standards, and to comply with applicable Philippine data protection law.
phky retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods applicable to phky's data categories include:
Upon expiry of applicable retention periods, personal data will be securely deleted or anonymised in accordance with phky's data destruction procedures.
phky implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:
In the event of a personal data breach that is likely to give rise to a real risk of serious harm, phky will notify affected players and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
phky uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used on phky:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use phky. phky does not use third-party advertising or behavioural targeting cookies.
As a data subject under Republic Act 10173, you have the following rights in respect of your personal data held by phky:
To exercise any of these rights, contact phky's Data Protection Officer as described in Section 14. phky will respond to requests within thirty (30) days. Identity verification may be required before requests are actioned.
The phky platform is strictly intended for persons aged 21 years and above in accordance with PAGCOR regulations. phky does not knowingly collect personal data from individuals below 21 years of age. If phky becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the account closed. Parents or guardians who believe their child has accessed phky should contact our support team immediately.
phky's primary operations and data storage are based in the Philippines. However, certain third-party service providers (including cloud infrastructure providers and game studio partners) may process data in other jurisdictions. Where personal data is transferred outside the Philippines, phky ensures that appropriate safeguards are in place, including contractual data processing agreements that require recipients to maintain data protection standards equivalent to or greater than those required by Philippine law.
phky reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered players by email to the address on file and/or through a prominent notice on the phky platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of phky following notification of an updated Policy constitutes acceptance of the revised terms.
For privacy-related enquiries, requests to exercise data subject rights, or to contact phky's Data Protection Officer, please use the following channels:
phky's support team serves Filipino players across Metro Manila, Cebu, Davao, and all regions of the Philippines in English and Filipino-English. We aim to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within thirty (30) days.
How phky Protects Your Privacy
A plain-English summary of the key commitments phky makes to every Filipino player regarding their personal data.
All data transmitted between your device and the phky platform — including login credentials, payment details, and personal information — is protected by SSL/TLS encryption at all times.
phky processes all personal data in accordance with Republic Act 10173 — the Data Privacy Act of 2012 — and the issuances of the National Privacy Commission of the Philippines.
phky does not sell, rent, or trade your personal information to marketers, data brokers, or any third party for commercial purposes. Your data is used only to operate and improve the phky platform.
Access, correct, or request deletion of your phky data at any time. phky's support team handles all data subject requests within 30 days and routes DPO enquiries with priority.
phky keeps data only as long as legally required — typically 5 years for financial records under AML law. Data is securely deleted or anonymised when retention periods expire.
phky does not knowingly collect data from anyone under 21. KYC age verification is mandatory before withdrawals. Accounts identified as belonging to minors are immediately closed.
phky protects your personal information with enterprise-grade security, full DPA 2012 compliance, and zero data selling. Play with confidence — live casino, slots, bingo, and sports betting, all for Filipino players 21+.